frequently asked questions
Can’t find an answer to your question? Contact me, and I’d be happy to help.
getting started
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I do! If you’re wondering whether we might be a good fit to work together, you can grab a spot on my calendar in order to set up a free phone call. Or you can send me a message, and we can compare calendars over email. I set aside about 20 minutes for these calls.
In that time, we’ll start with logistics to make sure our schedules align. Then you’ll share what you’re hoping therapy can help with, and I’ll talk through what it might look like to work on those concerns together. You’re also welcome to share what you’ve liked or disliked about therapy in the past.
At the end of the call, if it feels like a good fit, you can schedule a session. If you’re unsure, you’re welcome to take time to think about it and get back to me later — no pressure.
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I offer a fee range rather than a single session rate, to help make therapy more accessible while keeping my practice sustainable.
Individual therapy: $120–$155 per session (standard rate $145)
Relationship therapy: $135–$175 per session (standard rate $160)
I invite clients to choose a rate within the range that feels realistic for their current financial circumstances. Limited lower-fee spots are available, so I may not always be able to offer appointments at every rate.
For clients with significant financial need, I also offer a small number of sliding scale spots through Open Path.
You can find more detail — including information about out-of-network insurance benefits — on my pricing page.
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Most of my clients scheduled their first session after booking a free consult call with me. It’s not required, but it gives you a chance to get a feel for what it’s like to talk with me and ask any initial questions.
If you decide you’d like to skip the consult call and book a session, you’re welcome to send me a message, and we can get started over email.
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Nope! I am licensed in the entire state of Texas, so if that’s where you are, I can work with you. I see in-person clients in Austin, Texas.
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I offer both. In-person sessions take place at my office in Austin, Texas. I also offer online therapy (telehealth) for clients located anywhere in Texas. I offer both individual and relationship therapy in these formats.
what therapy is like
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You can expect to set aside 50ish minutes for each session unless we decide on a different length ahead of time. From there, what sessions look like will vary depending on your needs.
Your first session, called an intake session, is focused on getting a general understanding of your story. We may not go as deep right away, and I might take a few notes so I can keep track of what you share. I may ask about things like your relationships, work, medical and substance use history, and other background information.
Intake sessions often feel a little different from future sessions. As we continue working together, we’ll follow whatever threads feel most important or helpful to you. The pace is up to you.
I’m also mindful that your experiences don’t exist in a vacuum—culture, identity, and larger systems all shape how you experience yourself and your relationships.
Some sessions will feel heavier than others. I aim to help you feel grounded enough to return to your day, even after a tough session.
We’ll move at a pace that feels manageable for you. I’m attentive to what helps you feel safe enough to be present and open — and however long it takes to get there is the time I’ll be there with you in it.
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For new clients, I typically recommend starting with weekly or biweekly sessions. Meeting more frequently early on helps me get a clearer picture of what's going on — we spend less time catching up and more time actually working.
As things shift, the frequency can too. Some clients move to monthly sessions once they've made progress on what brought them in, which can look like having consistent support through life's normal rhythms rather than working on something specific. And if something bigger comes up, I'm already familiar with your story.
As for how long — I'm honestly not able to give you a number, though I wish I could. The length of therapy depends on what you're working toward, and that's something we figure out together over time. What I can tell you is that I tend to do deep, relational work, and that kind of work usually isn't quick. It also tends to be the kind that lasts.
If you're asking because of cost, that concern is completely reasonable. If it feels like I'm the right person to help you with what you're going through but you're worried about affording long-term therapy, let's talk about it — we can figure out what's realistic for your situation. This conversation is always open, whether you're just starting out or we've been working together for a while. You can also take a look at my pricing page to see if it addresses some of your concerns.
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One of the biggest indicators of whether we’re a good fit is simply whether it feels like a good fit. It might sound unscientific, but research consistently shows that the quality of the relationship between a client and therapist is one of the strongest predictors of meaningful change.
That being said, it’s not always obvious right away. Many people use the free consultation to get a sense of what it’s like to talk with me and to ask questions. You might notice whether you feel comfortable, understood, or able to be yourself. You can also check out my “are we a good fit” page.
If you’re unsure, it’s completely okay to take your time. Finding the right therapist can take a few tries, and you’re allowed to trust your sense of what feels right for you.
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It's more common than you might think, and it doesn't mean therapy can't work for you.
Sometimes the fit wasn't right. Sometimes the timing was off. Sometimes something happened in the therapeutic relationship that left you feeling unseen, misunderstood, or like you had to work harder than felt sustainable. Whatever the experience was, I want you to know that I'll believe what you've been through — you don't have to convince me or package it a certain way before we can get started.
I also want to be honest that misses happen in therapy, including with me. What I can offer is a commitment to paying attention — to what's working, what isn't, and what you need in order to feel like this process is worth your time. And if we were to experience a miss, working through it together is part of the process, not a sign that it's broken.
You don't have to be a different person to try again. You just have to be willing to show up, and we’ll take it from there as a team.
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Supporting clients as they heal from trauma is an area of speciality for me. I work with many different forms of trauma including:
Complex trauma / CPTSD
Childhood and developmental trauma
PTSD from acutely traumatic incidents
Religious trauma
Being trauma-informed means that I take your past into account when I try to understand your life as it is now. It also means I know the importance of moving slowly and working at a pace that helps you feel safe enough to explore what you’ve been through.
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I use a somatic, experiential approach to working with trauma, and I also often incorporate parts work.
Somatic means we’re paying attention to what happens in your body (or your “soma”), rather than just your thoughts.
Experiential means some of the work is actively happening while we’re in the room together. For example, I might ask how something feels right now as you bring it to mind, rather than only asking how it felt at the time.
Parts work (similar to Internal Family Systems, or IFS) is one of the ways we can take an experiential approach. It involves connecting with different “parts” of yourself — especially the ones that are hurting or carrying something difficult — with curiosity and care.
One of the effects of trauma is that our nervous system can react as though something from the past is happening to us again in the present. For that reason, trauma often can’t be resolved through talking alone.
Somatic and experiential approaches help us work with trauma in a different way — gently and in a controlled environment — while your nervous system begins to recognize safety again, or maybe for the first time.
about my practice
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This is a great question that unfortunately doesn't have an easy answer.
One reason is that lots of insurance companies won't work with licensed associates, which is the kind of license I currently have.
Another reason has to do with how therapy is structured when it’s billed through insurance. Insurance companies typically require a medical model of care, which focuses on diagnosing and treating specific symptoms. While that model can be helpful in some cases, it doesn’t always leave much room to explore the broader context of your life — like relationships, past experiences, or patterns that may be shaping what you’re going through.
Working outside of insurance allows me more flexibility to approach therapy in a way that’s tailored to you, rather than fitting your experience into a specific diagnosis or treatment plan.
If cost is a concern or you have questions about this, I’m always happy to talk it through with you.
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The short answer is yes, what we talk about in therapy stays between us. But confidentiality is not absolute, so there are a few reasons I am legally mandated to break confidentiality. Here are the main reasons:
If I'm worried that your life or someone else’s life is in danger due to suicide or homicide
If I believe someone from a protected population is being harmed or neglected, such as a child, elderly person, or someone who is disabled
If I receive a court order from a judge
I do the best I can to involve my clients in the decision to break confidentiality if the situation allows.
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I hold two licenses in the state of Texas: Licensed Marriage and Family Therapist (LMFT) and Licensed Professional Counselor Associate (LPC Associate).
My LMFT training focused on working with relationships — including couples, families, and the ways our relationships shape how we experience ourselves and the world.
The “associate” designation on my LPC license means that I practice under the supervision of a fully licensed clinician as I continue working toward independent licensure. I meet regularly with my supervisor, Michelle Silva Segura, LMFT-S, LPC-S, SEP, to consult on my work and continue developing as a therapist.
All licensed associates have completed graduate-level training and are qualified to provide therapy. Supervision is an added layer of support that helps ensure you’re receiving thoughtful, well-considered care.
My background in both relational and individual therapy allows me to work flexibly with people navigating both personal and relational challenges.
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Yes. Not knowing whether therapy is right for you is actually a pretty common place to start.
If something feels off but you can't quite put your finger on what it is, or you're not sure your problems are "bad enough" to bring to therapy, those are reasons to reach out — not reasons to wait. You don't have to have it figured out before we talk.
your rights & records
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You have the right to receive a ‘Good Faith Estimate’ which explains in writing — or in the case of a disability, in another format that’s accessible to you — how much your medical care will cost if you are not using insurance.
If you schedule a session that is at least 3 business days away, you are entitled to receive a Good Faith Estimate within 1 business day. If you schedule a session or inquire about cost at least 10 business days in advance, you are entitled to receive a Good Faith Estimate within 3 business days of asking for the estimate.
If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill.
Make sure to save a copy or picture of your Good Faith Estimate.
For questions or more information about your right to a Good Faith Estimate, visit www.cms.gov/nosurprises or call 1-800-985-3059.
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If you are a current or past client, you are welcome to request your health records by reaching out to me using my online contact form or by emailing me at hello@trinabolfing.com.
I am required to keep records for at least seven years after we've terminated services, or five years after a client who was a minor has reached the age of majority. Whichever is greater.
For parents/guardians of clients who were minors when we worked together, but the client is no longer a minor — I must have written permission from the client before releasing records.
From the date of your request, I have 15 business days to comply.
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I am licensed through the Texas Behavioral Health Executive Counsel, or BHEC. You may reach out to them using their contact page.
If you are reaching out about concerns related to me or my license, this information will help direct you:
Texas LMFT License #204903
Texas LPC Associate License #91900
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If you would like to file a consumer complaint, you can do so on the website for the Office of Attorney General’s Consumer Protection webpage.